General Terms and Conditions

Payment methods

» Data Protection Information

Credit card:
Effect your credit card payments quickly and securely (by means of SSL encryption). We accept the following credit cards:

Visa, Mastercard, American Express, Diners Club and JCB.

For the following countries credit card payment is accepted: France, Finland, Great Britain, Greece, Hungary, Italy, Ireland, Luxembourg, Austria, Norway, Netherlands, Estland, Latvia, Portugal, Polska, Sweden, Belgium, Switzerland, Liechtenstein, Russia, Romania, Czech-Republic, Spain, Denmark, Canada, USA, Turkey, China,

Your credit card account will be debited immediately upon order completion.

PayPal:
PayPal is an internationally recognized trustee payment system, enabling sellers and buyers to settle accounts with each other. Please note, that if you choose to pay via PayPal, your item can be sent to you only to the address specified in the Paypal system and there are NO exceptions to this rule.

Other payment systems:
Card Bleue (only for France)

Should you have any other questions regarding your order procedure or payment methods, please feel free to send us an e-mail or fill out our contact form

 

Shipping costs and delivery time

Europe and worldwide:

UK and Europe: EUR 5,90

Worldwide: EUR 18,50

Usual Delivery Time:
We try to make the delivery time-lines as short as possible. Every item has got a relevant availability description. If the item is in stock, its delivery is effected within 24 hours after payment receipt or on the same day, if you have placed an “on account” purchase order. The delivery of your item will take approximately 3 days. If the item you have ordered is not delivered within the specified time-lines, we request you to contact our customer service by email.

For deliveries outside of the European Union additional customs duties and fees are charged. Further information you will find for example here: http://ec.europa.eu/taxation_customs/dds/ho me_en.htm plus for Switzerland http://xtares.admin.ch/tares/login/loginFormFil

Right to cancel for consumers

If you are a consumer you may cancel the contract within 30 days, starting the day after you have received the goods, without having to give any reason. However this period will not start before all information obligations laid down in the “Consumer Protection (Distance Selling) Regulations 2000” have been fulfilled. You may cancel by giving us notice in any of the following ways: by written notice send to us by post, by fax, by e-mail. You must address the cancellation to:

Name and Registered office:
SAR Creative Marketing AG
38, rue de Luxembourg
6450 Echternach
Luxemburg

Represented by the board of directors:
Thomas Arens
Stefan Scholtes

Fax:
00352- 26721878

Email:
info@luna-pearls.com

Consequences of Cancellation
Prior to the cancellation, you shall retain possession of the goods and take reasonable care of them. You must return any goods supplied at your own expense if you cancel the contract. You are under the duty to take reasonable care to see that the returned goods are received by the supplier and not damaged in transit, but in other respects your duty to take care of the goods shall cease once you send them. You will be reimbursed for all amounts you have paid within thirty days after the supplier has received your notice of cancellation.

Company details

Name and Registered office:
SAR Creative Marketing AG
38, rue de Luxembourg
6450 Echternach
Luxemburg

Represented by the board of directors:
Thomas Arens
Stefan Scholtes 

Phone:
00352-26721877

Fax:
00352- 26721878

Email:
info@luna-pearls.com

Company Registration Number:
R.C.S. Luxembourg B.126438

VAT ID number in Luxembourg:
LU-21745326

VAT ID number in Germany:
DE-255179241

 

Notice of liability:
Despite careful monitoring, we are not liable for the contents of external links . The operators of linked web pages bear exclusive responsibility for their contents